24/7 Doctor Access – Provided by DialCare
DialCare Physician Access is a modern, easy-to-use telemedicine solution for non-emergency illnesses and general care. You and your family have direct access to state-licensed and fully credentialed doctors, via phone or video consultations, to receive treatment and advice for common ailments, including colds, the flu, rashes and more. Doctors are available 24 hours a day, 365 days a year, allowing you and your family convenient access to quality care from home, work or on the go. When medically appropriate, a DialCare doctor may prescribe a short term, non-DEA controlled medication that you can pick up at the pharmacy of your choice.
If you cannot reach your primary care physician
As a higher-quality, lower cost alternative to walk-in clinics
If you need a short-term prescription refill
If you have young children and are unable to see a doctor
If it’s after your doctor’s normal business hours
When you’re on vacation or traveling away from home
If you have a specific health-related question
If you’re not sure you need to go to an urgent care center or ER
If you cannot afford to take time off of work
Through consultation with licensed physicians, you can receive on-demand professional guidance for non emergency medical conditions such as:
Cold & Flu
Urinary Tract Infection
Joint Aches & Pains
Minor Pediatric Ailments
How to Setup and start using MyTelemedicine:
First time Setup
To register, follow the link you received in the confirmation email, download the DialCare mobile app or visit www.activateSMB.com. If you’re having problems registering, you can call DialCare at (855) 335-2255 for assistance.
Members will fill out their Medical Profile by logging into their member portal or over the phone.
Once registered, you can log in at member.dialcare.com or through the mobile app to begin requesting consults and to update your medical history. You can also call us at (855) 335-2255
To Request Doctor Consultations:
You can log in at member.dialcare.com or through the mobile app to begin requesting consults and to update your medical history. You can also call (855) 335-2255
Disclaimer: *MyTelemedicine does not guarantee that a prescription will be written. MyTelemedicine does not prescribe DEA controlled substances, lifestyle drugs and certain other drugs which may be harmful because of their potential for abuse. MyTelemedicine physicians reserve the right to deny care for potential misuse of services. Please visit www.careington.com/mytelemedicine for a complete list of state availability.